Date: Friday Aug 29, 2025, 12:30 pm
Emma Curtis, Lead Ombudsman – Insurance, Australian Financial Complaints Authority
Emma will provide an update on AFCA complaints trends and insights, with a particular focus on general and life insurance. She will talk about some of the environmental influences on complaint volumes and trends, and AFCA’s role in resolving individual complaints and investigating systemic issues. She will reflect on the value of firms examining complaints data to help improve customer outcomes, maintain and build brand value, and reduce complaint costs.
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Date: Wednesday Sep 17, 2025, 8:15 am
This year's Tax Day will be held in Sydney courtesy of our venue partner, Deloitte. If you are involved in Direct and Indirect Taxation matters in the General and Life insurance industry - this one day conference is not to be missed.
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Date: Thursday Oct 2, 2025, 12:00 pm
An industry based discussion group for Members of FSAA, hosted by Deloitte. The topics are yours for the choosing but generally cover FSAA activities, technical updates for accounting and financial reporting changes as well as tax updates, regulatory updates for APRA and ASIC and any other matters of current interest. Timing of this event is SYD/CBR/MEL.
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Date: Monday Oct 13, 2025, 9:00 am
The Introduction to Insurance Accounting for Accounting Professionals course is designed for professional accountants new to the insurance industry and who need an understanding of insurance accounting principles in their roles within the Finance Team. The purpose of the course is to equip participants with an understanding of the insurance industry, insurance accounting principles and the application of these principles to statutory and management reporting and to provide a high-level view of regulation of the insurance industry. Read the Course Overview and Learning Objectives
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Date: Wednesday Oct 15, 2025, 12:00 pm
In this one hour webinar John Carroll from Aon will provide some insights into the Reinsurance sector. The webinar will examine the state of the industry, exploring recent developments in the local and international markets, key trends in pricing and capacity as well as views into the future outlook.
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Date: Thursday Oct 16, 2025, 12:00 pm
Join us for a back to basics session which revisits the interaction between the income tax law for general insurers and AASB 17 including a review of the key principles on which general insurers are taxed and associated technical matters with the transition to AASB 17.
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Date: Monday Oct 27, 2025, 9:00 am
The General Insurance Accounting for Accounting Professionals course is designed for professional accountants who have worked in the insurance industry and who need a deeper understanding of general insurance accounting principles including statutory, management and regulatory reporting. The purpose of the course is to equip participants with an understanding of the general insurance industry, the practical application of accounting principles and statutory, management and regulatory reporting. Read the Course Overview and Learning Objectives
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Date: Monday Nov 10, 2025, 9:00 am
The Life Insurance Accounting for Accounting Professionals course is designed for professional accountants who have worked in the life insurance industry and who need a deeper understanding of life insurance accounting principles including statutory, management and regulatory reporting. The purpose of the course is to equip participants with an understanding of the life insurance industry, the practical application of accounting principles and statutory, management and regulatory reporting. Read the Course Overview and Learning Objectives
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Date: Wednesday Nov 12, 2025, 12:00 pm
How did the General Insurance industry perform in 2024/25 and what are the forecasts for 2025/26? Join us for this one hour webinar where Pravesh Ponna from Finity Consulting will examine the state of the General Insurance industry, explore key market trends and present forecasts for the future.
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